Shipping Policy

Order Processing

At 【请替换：店铺名称】, we process all orders within 2-4 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day.

Please note that during busy periods or holidays, processing and shipping may take longer than usual. We sincerely appreciate your patience and understanding.

Shipping Time

Shipping within the United States typically takes 7-15 business days from the time your order is shipped. Please be aware these are estimated delivery times and can vary due to factors such as weather, carrier delays, or other unforeseen circumstances.

Shipping Fees

Shipping fees are calculated based on your shipping address, the selected shipping method, and the weight and size of your order. Shipping costs will be displayed at checkout before you complete your purchase.

Return Policy

You may return most items within 30 days of receipt for a refund. To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.

Customers are responsible for paying return shipping costs unless the item is defective, damaged, or incorrect. In such cases, please contact 【请替换：客服邮箱】 for assistance.

Refunds

Once your return is received and inspected, your refund will be processed within 7-10 business days. Refunds will be issued to the original payment method.

Order Cancellations

Orders can be canceled within 12 hours of placing the order. Please contact us promptly at 【请替换：客服邮箱】 if you wish to cancel your order. After this window, we may have already begun processing and shipping your order.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email containing your tracking number. Tracking updates typically take 24-72 hours to appear after shipment.

Shipping Carriers

We use trusted carriers to deliver your order, ensuring safe and timely arrival.

Address Accuracy

Please verify your shipping address before completing your order. We cannot change the shipping address after an order has been shipped. If your order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Lost or Damaged Packages

If your order is lost, damaged, or incorrect, please notify us within 7 days of delivery by contacting 【请替换：客服邮箱】. We will work with you to resolve the issue as quickly as possible.